Frequently Asked Questions

Garage Shift is a comprehensive software solution designed specifically for auto repair garages, workshops, MOT centres, and mobile mechanics.

Garage Shift is designed for independent garages, small to medium-sized workshops, multi-location repair businesses, MOT testing stations, tyre fitters, specialist repair shops, and mobile mechanics.

Garage Shift saves you time through task automation, improves workflow efficiency, enhances customer service via detailed histories and reminders, enables paperless operations, and provides business insights through reporting.

Key features include appointment scheduling, digital jobsheets and workflow management, customer and vehicle databases with history, automated service/MOT reminders via SMS/Email, and upcoming integrated payment processing and business analytics.

Absolutely. Customer feedback directly shapes our roadmap — we regularly ship features based on what our users need most.

The system is designed to be user-friendly, with setup involving garage details, services, and staff configuration. Dedicated support guides you through the process.

Yes, in most cases, we can help you import your existing data (like customer lists, vehicle details, and sometimes even service history) from spreadsheets (CSV).

We get you set up in minutes, not days — most garages are up and running in under 20 minutes. Our team is on hand throughout to help you through any step.

Garage Shift is a cloud-based system, meaning you can access it from any device with an internet connection — PC, Mac, tablet, or mobile phone.

We offer two options: £50/month pay-as-you-go or £500/year annual subscription (saving £100 annually).

Yes! We have a free interactive demo you can try right away — no sign-up needed. It's a fully working version of Garage Shift with realistic data so you can see exactly how it works. When you're ready, you can start for just £1 for your first month.

Pricing is transparent with annual contracts available. Additional costs for premium SMS or specific integrations are clearly stated.

All plans include email and phone support during business hours (9am-5pm GMT, Mon-Fri), and dedicated onboarding assistance.

Data security is our top priority. Garage Shift is hosted on secure cloud infrastructure with industry-standard security measures, including encryption, regular backups, and access controls.

As a cloud-based system, full functionality requires internet connectivity. Your data remains secure on our servers and access restores when your connection returns.